Frequently Asked Questions

Q: How do I sell my kids clothing on Little Beanstalks?
A: Little Beanstalks is always searching for used clothing in excellent condition. Everything you need to know about becoming a supplier to our 'Stalk-Xchange' program can be found by clicking on the stalk-xchange link.

Q: I'm in the USA...how do I know what I will pay?
A: All items are listed in Canadian funds, however - you can use a universal currency converter to give you the latest exchange rate. Please note, however, that you will receive the exchange rate that your credit card company has posted the day it is charged to your account.

Q: How often is new stock added?
A: New stock is generally added every Saturday. Please sign up for our newsletter and you will be notified via email of new stock, sales and new features to the site.To sign up for the mailing list, add your email address in the newsletter sign up box!

Q: What is done with the clothing you do not accept or is left over?
A: Currently we are taking suggestions as to where we should forward clothing to assist those children who are in desperate need. All the donations are greatly appreciated by the recipients.Please email us should you have any ideas!! In the past, we worked with several charities and they happily accepted our clothing.

Q: How long should it take for my order to arrive?
A: Shipping of orders is done throughout the week. Once your order has been shipped, you can track it's progress with Canada Post by quoting your tracking number. Within Canada, you can expect your parcel to arrive in 5-7 business days from shipping date. If you have not received your order after 10 business days, please contact us and we will trace the order. Please check out additional shipping information here.

Q: What is your return policy?
A: All items are looked over for any flaws and if found, noted in the description. We offer items that we wouldn't mind our own children wearing. If we over look a flaw, we will gladly refund the cost of the item. Item must be returned within 10 days of purchase. Sale items are non-refundable. We encourage you to request exact measurements for any item you may question the sizing on, as we do not provide refunds for items based on sizing issues. Finally - LBC strives to ensure satisfaction with every customer - please contact us at info@littlebeanstalks.com to report any problems or concerns you have with your order.

Q: What does Littlebeanstalks.com do with my email address?
A: Littlebeanstalks.com understands that our customers are not interested in receiving unsolicited email. When you create your account with us, we keep all of your personal information private, including your email address. We do not, and will not, sell your email address to other companies. We do use your email address to send out notices regarding our site.